Assistant Front End Manager

Job Description Follow company guidelines for providing quality customer service by greeting customers with a smile, offering assistance, suggesting alternatives when necessary and thanking them for shopping.  Always maintain a positive and friendly attitude.  Answer customer questions. Ensure fresh quality merchandise by using proper product handling and bagging techniques.  Help with controlling damages and minimizing product losses according to company procedures and standards.  Assist in the recruitment and hiring of the most qualified applicants to meet the needs of the front end.  Train, coach and manage all cashiers in all front-end policies and procedures, including new cashiers and cross training of other associates. Supervise and schedule cashiers and ensure compliance with payroll budgets. Be aware of all areas of possible loss due to theft, shoplifting, fraud, and/or carelessness. Maintain proper security measures and cash drawer accounting procedures.  Responsible for all funds including cash, checks, debit/credit slips and coupons.  Follow all store and legal guidelines regarding sale of tobacco and alcohol.   Communicate all information to cashiers regarding special promotions and sale items. Generate sales by suggestive selling. Expedite front lines, direct flow of customers, and ensure that each customer receives outstanding customer service by providing a friendly environment. Oversee compliance of the front end with established Company policies and standards, such as Lane Accountability, Cash, Refund, Anti-Money Laundering and Void audits. Help solve problems that affect the service, efficiency, and productivity of the front end. Ensure smooth workflow within department by cooperating with co-workers and superiors.  Strive to continuously improve job performance.  Follow sanitation guidelines to maintain department conditions.  Ensure compliance with health regulations, weights requirements, and measures and labeling laws according to company, state, federal and OSHA regulations. Dispose of trash properly. Complete other job duties as requested by management. Job Requirements Education and Experience   Current students, High school diploma or equivalent desireable Knowledge and Skills   Possess excellent interpersonal and communication skills. Ability to understand simple math. Experience dealing with customers helpful. Ability to multi-task.  Physical Requirements   Hearing (listening)                                                             Lifting up to 35 lbs                                                             Reaching & grasping in a confined area                        Operating front-end equipment                                    Frequent communication (especially verbal)  Sight and peripheral vision (full awareness of surroundings)  Standing for extended periods  4031
Salary Range: NA
Minimum Qualification
Not Specified years

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